Benefits of OpenScape UC
Enhance Productivity and Innovation
Effortlessly share, discuss, and collaborate on documents and presentations, facilitating informed and timely decision-making. With a few clicks, teams can start voice, web, or video conferences using OpenScape UC. Enhance productivity and teamwork with versatile communication tools at your fingertips.
Everything You Need in One Tool
OpenScape UC provides a powerful suite of rich federated presence, seamless mobility, personalized 1-on-1 chat, dynamic group-chat, and robust audio, web, and video conferencing, and that translates into better teamwork, lower costs, and less travel.
Adaptable to Your Budget
OpenScape has a flexible “per-user” licensing structure that makes it easy and cost-effective to add or change users and capabilities. Simply add or remove functionality whenever it makes sense for your organization, your teams, or for a particular employee based on their role and responsibilities.
On-the-Go Connectivity
With OpenScape Mobile client, your mobile employees can benefit from video, IM/Chat, presence awareness of contacts, quick access to conferences, setting their presence status and preferred device, among many other OpenScape features.
Wide Range of Devices
Mitel offers a wide variety of choices, whether you need a traditional wired phone, a cordless model, or a software-based softphone. Our selection provides seamless compatibility with other devices, simple setup, and clear, high-quality sound. Plus, we offer a range of accessories to help you customize your phone system.
Improve Customer Service
Effortlessly initiate conference calls or web collaboration sessions with colleagues to swiftly address customer inquiries or assist them in navigating and finding information. Enhance customer service and teamwork with seamless communication tools.
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Scalability, security and reliability? We do those
Unify OpenScape UC scales from 100 to 500,000 users. On a single system.
SRTP, SDES, IPSec, TLS, XACML. Yes, it’s an alphabet soup, but those technologies combine to make a highly secure collaboration tool.
Carrier-grade hardware redundancy and specialized software deliver reliability and superior availability for mission-critical communications.
It just makes sense
Unify OpenScape UC is intuitive for rapid adoption. It’s easy to use. It integrates with your existing PBX and application investments. And it offers a quick ROI.
It empowers your team to work smarter—and more productively—from anywhere, at any time.
Seamless Integration
Unlock seamless communication and collaboration by integrating OpenScape UC with your Microsoft Outlook, as well as your Microsoft Teams client so that all communications and collaboration can be initiated directly from within your preferred user interface, making it easy and intuitive to reach people quickly (e.g. via vCard in Microsoft Office).
ECOSYSTEM
OpenScape UC is a highly open and flexible Unified Communications solution that integrates with all your existing applications to better serve customers and boost employee productivity.
OpenScape 4000
Invest in your future without losing your heritage. OpenScape 4000 is designed to offer customers cost-effective communication choices to optimize and secure communications that help enterprises to increase workplace productivity and effectiveness.
OpenScape Voice
OpenScape Voice seamlessly synchronizes voice with mobility, video and web conferencing, chat, messaging, presence, one-number service and more. All with one elegant framework.
Devices & Accessories
Desk phones, digital cordless (DECT), Wi-Fi handsets, conference phones, accessories, and more? Mitel has those too. No need to combine tools from multiple vendors. Mitel delivers an end-to-end, on-site phone and unified communications solution from a single provider.
Mitel Named Leader in 2026 Aragon Research Globe for Intelligent Communications & Collaboration
Aragon Research has recognized Mitel as a Leader in the 2026 Globe for Intelligent Communications & Collaboration. This independent analyst report validates Mitel's hybrid approach to unified communications—combining on-premises reliability with cloud innovation. The Globe methodology evaluates vendors on strategy, performance, and the ability to drive enterprise outcomes. Download the report to understand why organizations choose Mitel for communications that adapt to their operational constraints.
Features
Scalable from 100 to 500,000 users
Rich, intuitive user experience
WebRTC Desktop App and Web Client
VoIP and UC Client with audio, video, and screenshare support
Integrated chat and multi-media conferencing
Rich Presence and One Number Service
Powerful mobile clients for Android and Apple iOS smartphones and tablets
Integration into Workgroup Apps
Microsoft Office / Skype for Business HCL Notes
Interworking with Microsoft Teams
OpenScape UC Web Client integrated into Microsoft Teams application
Open APIs and SDK for custom integrations with any business application
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