Powering the Connections that Power Your World
Communications built for today’s demands and tomorrow’s possibilities, from AI to whatever comes next.
- +70M Users Worldwide
- #1 UC Provider Worldwide
- 2,100 Patents
Your Trusted Partner in Business Communications
Mitel is the market leader in unified communications, trusted by enterprises of all sizes and industries. With decades of experience and a global presence, we’re experts at solving the challenges of staying connected in today’s fast-paced world. Our proven, resilient solutions ensure your organization communicates securely and is ready for whatever comes next.
Built for Your Business Designed For Growth
Unified Communications and Collaboration
Reliable, cost-effective communication. Stay connected with essential voice, messaging, and video designed for seamless, efficient operations.
The City of Baltimore gained greater control of operating expenses, reducing carrier costs by 75% and saving thousands of dollars in annual maintenance. Read more.
Customer Experience
Smarter communication, stronger connections. Enhance agent productivity and customer engagement with AI-assisted collaboration, analytics, and integrations.
Connect Group updated their contact center landscape of 80 locations, saving £500,000 in their first year and redirecting ~30% of calls to IVR. Read more.
Critical Communications
Communication without compromise. Highly secure, reliable, and designed with industry-specific capabilities for demanding environments.
For Rosewood Schloss Fuschl, Mitel helped reduce operational costs, improve guest communication, and ensure maximum security across the resort. Read more.
Professional and Managed Services
Expertise when and where you need it. Maximize communications value or extend IT capacity with Mitel or trusted partners, so solutions perform, and teams focus on what matters most.
An expert services-led approach helped Colerain Township cut costs, boost efficiency, and stay responsive with a tailored, always-connected solution. Read more.
Why Businesses Choose Mitel
We don’t just sell technology - we enable business continuity, growth and innovation.
Trusted By Leading Enterprises Worldwide
Our experts can help you find the right mix of industry-specific solutions to meet your communications challenges head on.
Healthcare
Utilize secure, compliant, and resilient communications solutions that help improve patient care while supporting the specific needs of healthcare professionals.
55% are choosing hybrid for better security. 75% choose Mitel for our hybrid, cloud, and on-premises options. 55% believe AI in communication will increase staff efficiency.
Education
Embrace critical communication needs like student safety, teacher-administrator collaboration, sensitive data protection, and hybrid learning for better education outcomes.
81% select Mitel because of our reliability. 52% are modernizing their communication infrastructure with a focus on student engagement. 61% are investing in communication AI to improve staff efficiency.
Financial Services
Empower your financial services operations with resilient unified communications solutions that enhance customer interactions while meeting the rigorous demands of security and regulatory compliance.
54% are investing in AI to Improve customer service response time. 88% choose Mitel for our hybrid, cloud, and on-premises options. 66% are choosing hybrid for the cloud + on-premises mix that supports staff wherever they work.
Manufacturing
Use the power of unified communications to connect locations, optimize supply chain workflows, and empower employees to help achieve your goals.
62% are choosing hybrid for the cloud + on-premises mix that supports staff wherever they work. 53% are investing in AI to improve customer service response time. 81% choose Mitel for the security of our portfolio.
Hospitality & Cruise
Scalable, reliable communications provide the ideal guest experience while helping streamline operations.
73% work with Mitel because of our flexibility. 61% are investing in communication AI to improve staff efficiency. 74% are choosing hybrid for the cloud + on-premises mix that supports staff wherever they work.
Government
Leverage secure, compliant, and resilient communication solutions to support the service and safety of citizens while enhancing the productivity of employees.
By providing greater internal control, Mitel saved Baltimore County 75% of their carrier costs. Verhnills District manages ~50% more calls per day without additional resources with Mitel. Orion Township earned >10% cost savings with Mitel, compared to their legacy system.
6,000+ Global Partners.
Find The Right One For Your Business
Our global network of trusted partners ensures you get the best solutions tailored to your needs.
Stay Ahead with the Latest Trends in Business Communications
Informed choices lead to stronger outcomes. Explore curated guidance and resources to help shape your communications strategy.
A Hybrid and AI Future for UC
Read our latest research on the future of UC.
Mitel Named Leader Again in the 2026 Aragon Research Globe for Intelligent CC
Read how Mitel leads in the direction and demands of the Contact Center market.
Navigating Uncertainty
Mitel is recognized for innovation leadership in organizational resilience when it counts.