# Airmeez Enterprise Virtual Assistant

## Airmeez

[Get the app](/content/solutions/business-need/apps-integrations-gallery/airmeez-enterprise-virtual-assistant#getapp/index.html)

### **App Overview**

Airmeez enables enterprises to streamline both inbound and outbound call processing workflows. By integrating IVAs, chatbots, and human agent contact center support, our clients enhance the customer engagement experience. This creates a seamless and efficient customer engagement ecosystem.

## Benefits of Airmeez Enterprise Virtual Assistant

### Improved Customer Experience

Our solution enables breakthrough customer experiences. By combining IVAs, chatbots and human-agent contact center support, Airmeez provides a seamless and efficient customer empowering ecosystem.

### Reducing Operational Costs

By right sizing staff, lowering operational expenses and eliminating the need for expensive on-premise upgrades.

### Rapid Call Resolution

Satisfy caller requirements through AI automation before reaching an agent

## Features

- (IVR) Interactive Voice Response
- (IVA) Intelligent Virtual Assistant
- Drag and Drop UI (no code environment)
- CPaaS and PBX SIP
- HIPAA and PCI compliant
- Replicate legacy IVR
- Migrate to full IVA
- Natural Language AI
- Proactive Outreach
- Call Back Assist
- Post Call Surveys
- Multi Channel AI Driven Analytics
- Autoscaling
- Carrier Agnostic
- Technology Agnostic
- Flexible Deployment Options (cloud/premise/hybrid)

#### **Certification**

Compatible: The 3rd party solution or service is globally interoperable with Mitel Products and is eligible for Mitel MSA Support.

#### **How to Get**

Please contact your Mitel Channel Partner/Reseller

#### **Support**

Application support: Please email [support@airmeez.com](mailto:support@airmeez.com)

Integration support: Please contact your Mitel Channel Partner / Reseller or [sales@airmeez.com](mailto:sales@airmeez.com)

#### **About Airmeez**

With a relentless commitment to innovation, value and unwavering customer satisfaction, Airmeez aims to transform the Intelligent Virtual Assistant (IVA) landscape. Leveraging natural language processing, the Airmeez platform provides enhanced customer engagement communications with human-like interactions. Using an intuitive no-code environment customers can streamline and simplify their business communications.

Phone: 866-961-2267

Email: sales@airmeez.com

Website: [www.airmeez.com](https://www.airmeez.com/)
