# AlwinPro Care

## aurenz GmbH

[Get the app](/content/solutions/business-need/apps-integrations-gallery/alwinpro-care#getapp/index.html)

### **App Overview**

AlwinPro Care is the billing software for patient entertainment in the healthcare sector. AlwinPro Care not only provides the billing for services used, but also controls the provision of services for telephony, guest Internet and TV. The system offers a wide range of configuration options and supports all necessary interfaces to integrate well into existing infrastructures. A connection to the HIS via HL7, a connection of automatic pay stations, chip card telephones or modern bedside terminals is possible as well as the integration of already existing analog phones.

## Benefits of  AlwinPro Care

### Billing of patient entertainment such as TV, Internet and telephone

Offer your patients premium entertainment services including telephone, TV, and internet access, boosting satisfaction while driving additional revenue for your hospital.

### Telephone number transfer when moving patients

With AlwinPro Care the patient retains the same phone number from check-in to check-out, regardless of the bed location they are assigned to.

### Flexible System Integration

AlwinPro Care seamlessly integrates into existing system landscapes with remarkable flexibility. Through its integration with the Hospital Information System (HIS), check-in and check-out processes can be executed fully automatically, saving both time and costs.

## Features

- Telephone autorisation switching depending on account balance
- Virtual extensions: Patient keeps his phone number during the complete stay
- Various billing methods: Prepaiment and post-paiment
- HIS integration

#### **Compatibility & System Requirements**

| **Partner Version** | **Mitel Product** | **Mitel Version** | **Technical Documents** |
| --- | --- | --- | --- |
| 14.1.0.02+ | MiVoice Business | 9.0 sP1 and later | [Technical Documents](https://aurenz.atlassian.net/wiki/x/AwCSEg) |

#### **Certification**

Compatible: The 3rd party solution or service is globally interoperable with Mitel Products and is eligible for Mitel MSA Support.

#### **How to Get**

Please contact your Mitel Channel Partner/Reseller

#### **Support**

Application support: Please contact [support@aurenz.de](mailto:support@aurenz.de) (for reseller and partner only)

Integration support: Please contact [support@aurenz.de](mailto:support@aurenz.de) (for reseller and partner only)

#### **About aurenz GmbH**

aurenz GmbH- Your reliable specialist for accounting and billing in health care sector. For over 40 years, we have been working together with renowned sales partners worldwide. With over 35,000 aurenz product installations, you can rely on excellent service and smooth installations. Uncomplicated and quickly integrated at all times, aurenz-solutions, offer you another useful added value to your business.

Phone:+49 (0) 7021 73888-0

Email:info@aurenz.de

Website: [aurenz.de](https://www.aurenz.de/de/)