TigerTMS iPortal
TigerTMS
App Overview
iPortal is a unique solution. It boosts hotel revenues by generating additional bookings and enhances the guest experience to provide guests with all the hotel information they need, directly to their own mobile devices using a QR-Code. Importantly, it supports the desire for us all to contribute to a better and more sustainable future. Your custom branded Guest Services iPortal solution displays real-time information to your guests on the lead up to and throughout their stay.
Benefits of iPortal
Boost Guest Bookings
Include the iPortal QR-Code in your advertising to allow prospective customers the opportunity to view the amenities on offer at your hotel, to ask questions via chat messaging or by calling the property, and to book their reservation easily on-line. Once checked-in, upsell food and beverages with the F&B order and pay feature.
Enhance Guest Services
For a more inclusive experience, iPortal connects the guest through to the property PMS via our powerful iLink integration middleware, enabling additional functionalities such as view bill and auto check-out. Personal service is assured with integration via WebRTC Speed dials to hotel extensions as iPortal becomes the guest's digital assistant both pre and for the duration of their stay.
Support Sustainability Goals
Use iPortal to provide easy access to all your hotel’s information and promote the facilities on offer while supporting your sustainability goals. With iPortal, you completely remove the need for the traditional printed hotel directory, information sheets, pamphlets promoting hotel services, and printed menus in rooms. Today’s guests welcome the use of technologies that contribute to a sustainable future.
Features
- Click to dial
- WebRTC speed dials
- Customized branding
- No development costs, easy to use templates
- Replace room directories
- Promote facilities and special offers
- Make reservations
- Check folio and express check out facility
- Dashboard Analytics for Reporting
- Multi-site Management to create once, use many to save time
Compatibility & System Requirements
| Partner Version | Mitel Product | Mitel Version | Technical Documents |
|---|---|---|---|
| iPortal - 2.0.5 | MiVoice Business | MiVB 10.0 SP1 | HO4389 |
| iPortal - 2.0.5 | MBG | MBG 11.5 SP2 | HO4389 |
Certification
Compatible: The 3rd party solution or service is globally interoperable with Mitel Products and is eligible for Mitel MSA Support.
How to Get
Please visit https://www.tigertms.com/solutions/iportal/
Support
Application support: Please contact TigerTMS via email iportal-support@tigertms.com
Integration support: Please contact your Mitel Channel Partner/Reseller
About TigerTMS
For over 40 years TigerTMS has helped hotels around the world improve their communications. From small hotels, to some of the world’s most prestigious properties, hoteliers rely on TigerTMS solutions for exceptional guest service, operational efficiency and deployment options. TigerTMS hospitality solutions are used by over 10,000 hotels worldwide and fully integrate with hundreds of property management systems and applications.